Chief Justice of India Bhushan Gavai has raised serious concerns about the growing use of the internet and its potential to deepen social inequalities. Speaking at the University of Cambridge on the topic “Role of Technology in the Development of the Judicial Process,” he emphasized that while technology can accelerate judicial reforms, its unchecked use is also contributing to social fragmentation and discrimination.
"In the era of information technology, the internet is increasingly dividing society and widening the gap of social discrimination," said Chief Justice Gavai. He further remarked that blind faith in automated systems and devices is not a viable solution.
Highlighting the dual role of technology in the justice system, he noted that although internet-based tools have improved judicial processes, such as reducing case delays and enhancing monitoring mechanisms, not all sections of society have equal access to these advancements.
“Internet connectivity, access to digital devices, and digital literacy remain limited among marginalized communities. If the judiciary becomes overly reliant on technology without addressing these disparities, it will risk excluding those who are already struggling to access justice,” Gavai warned.
He stressed that the internet, though often seen as a tool for inclusion, is increasingly turning into a medium of discrimination. To prevent further marginalization, a robust policy framework is needed to regulate the digital transformation of the judiciary.
Chief Justice Gavai also underlined the need for setting clear criteria for the use of Artificial Intelligence (AI) in courts. “No true revolution in justice delivery can take place without proper policy intervention. The progress we make through digitalization must be guided by constitutional values,” he said.
His remarks serve as a timely reminder of the ethical and practical challenges posed by rapid technological integration in India’s justice system.