Indian Railways : Great News for Railway Passengers! Fear of Missing Station Ends Due to 'Destination Alert' Service
In long-distance train journeys, the biggest problem faced by passengers is the fear of missing their station after falling asleep. This concern increases especially during night travel. However, now Indian Railways and IRCTC have started a service that provides great relief to passengers. With the advanced facilities of 'Destination Alert' and 'Wake-up Alarm', passengers can now sleep peacefully.
What is the 'Destination Alert' service?
This service operates based on the registered mobile number of passengers. When the train is approximately 20 minutes away from your planned destination station, an alarm or IVR call is received on your mobile. This allows passengers to wake up in time, pack their belongings, and prepare to disembark. This facility is especially beneficial for women, senior citizens, and those traveling with young children.
System operating without the Internet
The special feature of this service is that it does not depend on the Internet. This system operates with the help of IVR (Interactive Voice Response) technology. Therefore, even if there is no data on the mobile or the network is weak, the alert service runs smoothly. As this facility is connected to the railway's live tracking system, alerts are received at the correct time.
How to activate the service?
To start the 'Destination Alert' service, passengers should follow the simple process below:
Dial the railway helpline number 139 from your mobile.
Select your preferred language.
Press number 7 for the 'Destination Alert' option in the main menu.
Enter your 10-digit PNR number.
Verify the information and press 1 to activate the service.
After successful registration, a confirmation SMS is received. You can then sleep peacefully.
Benefits for Travelers
This facility significantly reduces travel stress. There is no need to frequently look out the window or check the location on the mobile. Since there is no need for the internet, the mobile battery is also saved. A nominal fee is charged by the railway for this service, which is generally between 3 to 10 rupees and is deducted from the mobile balance.
Direction of Safe and Smart Travel
Indian Railways has taken this important step towards making the travel experience safer and more convenient by using technology appropriately. While expanding digital services, a system that operates without the internet has been developed to ensure that passengers in rural areas also receive equal facilities.
Overall, the 'Destination Alert' service is proving to be a useful and effective facility in modern railway travel. Now, passengers can sleep peacefully without worrying about missing their station and enjoy a more comfortable journey.