IndiGo : The wait for passengers is over, three thousand bags returned, service smooth by December 10?

IndiGo, the airline that has shaken up the aviation industry in India, has faced numerous challenges in recent days. This company, which has made air travel accessible even to the middle class, saw its services completely collapse, raising questions about its reliability. However, the company expressed regret to the passengers for the inconvenience caused and stated that full efforts are underway to restore services.

While Indigo is currently working towards gradually normalizing flight services, 650 flights were canceled across the country on Sunday. This included 121 flights at Mumbai Chhatrapati Shivaji Maharaj International Airport. Although the number of canceled flights is low, the inconvenience to passengers has not decreased. A shocking issue at the airport is that the company now faces the challenge of returning the luggage of passengers who 'checked in' three days ago.

Three thousand bags returned to passengers

Passengers coming to the airport to collect their bags are having to return empty-handed, as Indigo has been given a two-day period for this process. Given the number of bags, it is clear that meeting this deadline will be challenging. The Ministry of Civil Aviation has informed that three thousand bags have been returned to passengers initially. A special support cell has been activated by Indigo in this situation, and those wondering when this chaotic situation will be resolved have also received their answer.

Meanwhile, as Indigo's service has not been restored even after more than six days, a new crisis seems to be emerging for those planning future travel. According to the information provided by the company, approximately 75 percent of flights are being restored in such a situation, and the company's on-time performance is said to be 75 percent. Most flights are expected to take off on schedule by December 10, and positive changes in the schedule are anticipated in the coming days.

Considering the situation that has reached a very serious turn, the central government has issued a show cause notice to the company, and the company had requested an extension for it. As the center has intervened in this matter, the difficulties of the passengers will now end, and the crisis in the aviation sector seems to be nearing a resolution.