UTS App : UTS App to be Discontinued from March 1; 'RailOne' Super App as an Option for Railway Passengers

The Indian Railways has made an important decision for passengers, and from March 1, 2026, the Unreserved Ticketing System, or UTS app, will be discontinued. This decision will affect millions of passengers who book general tickets or platform tickets online daily through local and passenger trains.

According to the information provided by the railway administration, this decision has been made to make all services available on a single platform. Henceforth, all facilities, including general and platform tickets, will be made available to passengers on the new 'RailOne' super app. Therefore, there will be no need to use the UTS app separately.

Through the UTS app, passengers were able to purchase unreserved tickets on their mobile phones without standing in line at the ticket window. This app proved extremely useful for those traveling by local trains, especially in cities like Mumbai, Pune, Thane, and Nashik. However, now the service of this app will be discontinued and it will be integrated into 'RailOne'.

According to railway officials, the concept of 'One App, All Services' is being implemented with the aim of making digital services more accessible and unified. On the RailOne app, reserved ticket booking, unreserved tickets, platform tickets, train information, live status, complaint registration, as well as other passenger facilities will be available in one place. Meanwhile, some passengers have expressed confusion about this decision. Passengers accustomed to using the UTS app may take some time to adapt to the new app. There is also discussion that especially senior citizens and passengers from rural areas may face difficulties using the new app.

The railway administration has appealed to passengers to download the 'RailOne' app and get information about it before March 1. It has been stated that guidelines and helpdesk facilities will be made available by the railways to avoid any inconvenience during the transition period. Overall, there will be a significant change in the digital services of the railways, and the chapter of the UTS app will come to an end. Now, everyone's attention is on how effective the 'RailOne' super app proves to be and how convenient it is for passengers.